Service Manager

Posted 3 years ago

Role Description:

We have an opportunity for an enthusiastic and passionate Manager to join our Bristol Service. You will work alongside other Managers to lead, motivate and manage a Service.

Duties may include:


  • Developing and maintaining individual support plans and risk management plans
  • Developing care services
  • Rota management including arrangements for annual leave. This will include finding cover for overtime shifts and absence
  • Team management ensuring good communication throughout all levels of the team
  • On-call responsibility (on a rotational basis)
  • Liaising with Local Authorities and other professionals
  • Regular medication reviews
  • Ensure service users receive all benefits that they are entitled to
  • Conducting regular supervisions and annual appraisals
  • Complete unannounced quality checks and inspections of care services
  • Ensure safeguarding procedures are followed
  • Ensure investigation and disciplinary procedures are followed
  • To liaise with the Care Quality Commission as and when required
  • Maintain all necessary Health and Safety and fire precautions
  • Ensure that accurate recordings and reporting of all accidents and incidents occurs involving staff and/or service users
  • Record all relevant information in appropriate places
  • Preparing reports and managing service user formal reviews


  • Previous experience of working with and understanding adults with complex needs including mental health and learning difficulties
  • At least one years’ experience managing a team effectively in a supervisory role
  • Previous experience developing care services and building positive relationships with Local Authorities and other professionals
  • Previous CQC registration is desirable and the Care Manager may be required to complete the CQC registration process
  • Ability to work using own initiative and as a team member under pressure in a professional manner
  • The ability to manage challenging situations
  • Good verbal and written communication skills
  • Complete and pass any mandatory training and pursue professional development
  • Ability to organise and prioritize effectively
  • Promote independence
  • Clarity of thought
  • Enthusiastic and motivated
  • Non-judgemental and non-discriminatory practice
  • NVQ Diploma in Health & Social Care Level 5 (this must be completed before or during post)
  • A full, clean driving license
  • An enhanced DBS check is required for all positions


This is a full-time position for 40 hours per week and the pay rate is £26,000 – £33,000 dependent upon experience.


For further information and an application pack contact Recruitment Team on 01452 729757 or email: [email protected]

Job Features

Job CategoryService Manager

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